SHIPPING & RETURNS

Delivery and Shipping Policy

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Delivery is complimentary for all orders. Please allow 8-10 working days to receive your order. Customized pieces may take longer.

An additional 8-10 working days may be needed for delivery of standard engraved items and an extra 10 working days for hand engraved and monogrammed items.

We also work with secure delivery companies like FedEx Express and UPS Tracking, but there is no option to receive the product in the mailbox: you must be present and sign the paper, identifying yourself with the teudat zehut.

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How can I verify the status of my order?

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You may contact us if needed be. Our hours of business are Sunday to Thursday (10:00-18:00) and Friday (10:00-13:00). We are closed on weekends and Public Holidays in IL.

 

Return & Exchange Policy

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You can return the piece to the store, but not if it's custom made jewelry. The return has to be made within 10 days after you receive the purchase.

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Other policies​

For more details and other policies go to store policy.